RDS
Digital Signage RDS — Documentación
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Analytics

Analytics (sidebar) shows what your screens have played and how many taps they have received. It appears in the menu once a screen of your company has sent data. It has two tabs: Playback and Taps.

Users who may view screens can open it, and each user only sees their own screens.

Playback

Each screen reports what it actually showed: which file, when and for how long (proof of play).

Requires the Android agent 2.5.0 or later, or the Linux and Windows 2.0 agents. A screen without a connection reports once it is back online, and data can take a few minutes to appear.

Taps

How many times your touchscreens were tapped, in 30-minute slots, and in which area of the screen.

Requires the Android agent 2.5.2 or later. Taps are only measured in Web Kiosk mode: screens in Playlist mode show Playlist mode with Not measured by taps.

Statuses

Status Meaning
(a number) Taps counted in the period.
No taps The screen is a touchscreen (taps have been seen before), it reported the whole period and nobody touched it. This is the only case where 0 is a measurement.
Touch unconfirmed It reports, but no tap has ever been seen. Many devices declare touch input without having it, so we cannot tell whether nobody touched it or it cannot be touched.
No touchscreen The device declares that it has no touch input.
Does not report taps No agent has sent taps from this screen yet.
Playlist mode The screen was in Playlist mode, which is not measured by taps.

Alerts

Alert Meaning
Partial The screen only reported for part of the period. Slots without data show as "—", not 0, and the total is a minimum ("≥").
Incomplete The device dropped taps because its buffer filled up while it had no connection. The total is a minimum.
Clock doubtful / Clock unreliable The device's clock was off. The total is right, but the split into slots may not be.
Rejected The server rejected taps with impossible coordinates or dates.
Changed mode The screen was in both Web Kiosk and Playlist mode during the period; only web-kiosk taps count.
Mode assumed Part of the data predates the recording of the screen's mode; for that part its current mode is used.

Export

Privacy

Taps are counted anonymously and in aggregate: RDS stores how many taps there were in each 30-minute slot and each grid cell, never the exact position or the sequence of one person's taps.