Buy devices

The "Buy device" button (top-right of Devices) opens the catalogue. Promotienda ships you preconfigured plug & play hardware with your playlist and WiFi ready.

Catalogue

Each product shows:

• Product image.
• Title and short description.
• Price, with the original price struck-through when a discount applies.

Select a product by clicking its card.

Order configuration

1. Quantity — number of devices to create. Each gets its own RDSXXXX ID.
2. Same address & playlist for all (on by default) — keep it ticked to fill one form for all units. Uncheck for a per-device form.

Per device

For each unit you fill:

• Device name (optional) — custom label. If left blank, auto-named Device_YOUR_USER_RDSXXXX.
• Assigned playlist (optional) — the playlist that will play on boot. Can differ per device.
• Shipping details (required):
  • Recipient name
  • Phone (optional)
  • Address (line 1 and 2)
  • City, postcode, country (EU)
• Email for shipping notification (optional) — in addition to the buyer, this email receives the confirmation.
• Configure device WiFi (optional) — tick the box and fill in SSID and password. Password can be empty for open networks. Promotienda will configure the WiFi before shipping, so the device arrives plug & play at the destination.

Summary and payment

You'll see:

• Subtotal
• Discount (if any)
• Total
• A green banner reminding: 1 year of free RDS licence included.

Click Continue to payment.

Payment step

If your company already has a default card on file, the "Pay with •••• XXXX" option appears. Click Use another card to enter a new one.

Otherwise a Stripe Elements form appears for you to enter a card.

Click Confirm payment — the system processes the charge. If the bank requires 3DS authentication, an additional popup will show.

Confirmation

When the payment completes:

• A green popup appears with the number of devices created.
• The devices show in the list as Pending shipment with user actions disabled.
• You receive a confirmation email with the invoice PDF attached and the shipping detail.
• Any "Email for shipping notification" also receives a copy with their unit's details.

"Pending shipment" state

Until Promotienda marks the order as shipped, the devices:

• Exist in the panel and consume cf_order but do not consume a plan slot (they're in their free-year licence).
• Have user actions (Edit kiosk, Edit, Delete, Logs) disabled — settings come preconfigured from the order.
• Admin actions (Promotienda only) remain available for support.

When marked shipped

Promotienda marks the order as shipped from the admin panel:

• User actions re-enable automatically.
• You receive a shipping email with each device's detail and destination.
• Each "Email for shipping notification" gets its own.

Cancellation / returns

Once shipped, returns aren't accepted. If you need to cancel before shipping, contact support as soon as possible.